Legal
Sub-Processors
Last Updated: October 21st, 2025
This page lists the third-party sub-processors that Squid engages to process customer data in connection with the Squid Platform.
Infrastructure & Platform Sub-Processors
Amazon Web Services (AWS)
Service Cloud Infrastructure
Location United States
Purpose Hosting, data storage, and computing infrastructure
Cloudflare, Inc.
Service Content Delivery Network
Location Global
Purpose Performance optimization, DDoS protection, security
Clerk, Inc.
Service Authentication
Location United States
Purpose User authentication and account and session management
SingleStore, Inc.
Service Database Services
Location United States
Purpose Real-time data processing and storage
MongoDB, Inc.
Service Database Services
Location United States
Purpose Data storage and management
DataStax, Inc. (an IBM Company)
Service Streaming Data Platform
Location United States
Purpose Real-time event streaming and messaging (Apache Pulsar)
Stripe, Inc.
Service Payment Processing
Location United States
Purpose Payment processing and billing
Customer.io
Service Customer Engagement
Location United States
Purpose Transactional email and customer communications
Userflow ApS
Service User Onboarding
Location Denmark (EU)
Purpose Product tours and user guidance
Slack Technologies, LLC
Service Team Communication
Location United States
Purpose Internal communications and system alerting
HubSpot, Inc.
Service CRM & Marketing Automation
Location United States
Purpose Customer relationship management and marketing workflows
Crisp IM SARL
Service Customer Support
Location France (EU)
Purpose Customer support chat and communications
Data Enrichment & Identification Sub-Processors
People Data Labs, Inc.
Service Identity Resolution & Data Enrichment
Location United States
Purpose Person and company data matching and enrichment
ZoomInfo Apollo LLC (Apollo.io)
Service Business Data Enrichment
Location United States
Purpose Company and professional contact information enrichment
5x5 Technologies, Inc.
Service Business Intelligence
Location United States
Purpose Company identification and firmographic data
BigDBM Inc. (BigData.com)
Service B2B Contact Data
Location United States
Purpose Business contact verification and enrichment
Experian Information Solutions, Inc.
Service Data Verification & Enrichment
Location United States
Purpose Business data verification, validation, and enrichment
Data Shared With Sub-Processors
Infrastructure & Platform Sub-Processors
These sub-processors may access or process customer data, visitor analytics data, and account information as necessary to provide hosting, security, communications, and platform functionality.
Data Enrichment & Identification Sub-Processors
These sub-processors receive limited visitor identifiers (such as IP addresses, hashed identifiers, and company domain information) for the purpose of matching and enriching visitor data. They return company and professional contact information to enable Squid's visitor identification functionality. These providers do not retain or use customer data for their own purposes beyond providing the requested enrichment services.
Sub-Processor Management
Data Processing Agreements: Squid maintains data processing agreements with all sub-processors that impose data protection obligations substantially similar to those in Squid's Data Processing Addendum. Each data enrichment provider has certified their compliance with applicable data protection laws, including CCPA and GDPR where applicable.
Security Standards: All sub-processors are evaluated for appropriate security measures and compliance with applicable data protection laws.
Updates: Squid will provide advance notice of sub-processor changes as described in the Data Processing Addendum (Section 5.3).
Notice of Changes
Customers who wish to receive email notifications when this list is updated should ensure their primary contact email is current in their Squid account settings.
Squid will provide at least thirty (30) days' advance notice before adding or replacing any sub-processor.
Objections
If you have concerns about a new sub-processor on reasonable grounds relating to data protection, please contact us at [email protected] within ten (10) business days of receiving notice.
Contact Information
For questions about our sub-processors or data processing practices:
Email: [email protected]
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